Why Is This User Unverified?

Question

Why Is This User Unverified?

Answer

A user can become unverified when their KYC doesn’t meet its CIP requirements. Typically this indicates a user is either missing KYC or their existing KYC is invalid. Use the guides below to see if the user is unverified due to missing or invalid KYC.

  1. How Can I Check For Missing KYC?
  2. How Can I Check For Invalid KYC?
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