How to create users on your dashboard


Though we recommend integrating with our API, it is also possible to add users directly on your SynapsePay dashboard. We've outlined a few steps to guide you through the process.


Step 1: From the 'Users' tab on your gateway dashboard, click 'Create User'.

Step 2: Submit basic information to create a user.

Device fingerprints are already populated. You can change the device fingerprint if desired.

Step 3: Submit KYC information for the User.

Step 4: Your user is now created. To further verify the user & see submitted information, click on their name under 'Documents'

You'll see all the Submitted|Valid documents in green. The Submitted|Invalid documents are in red.


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