What does the onboarding experience look like for individuals?

We require a couple pieces of information on individuals that you onboard (for compliance purposes).

Here's a list of what we typically collect. View examples below.

Note: Visit our FAQ on Onboarding Businesses for the different business requirements.


Step 1: Supply personal information

Step 2: Supply Photo ID

This photo can be taken on a phone or uploaded on a computer.

Step 3: Supply Online Banking Logins

(1) Search for Bank

(2) Supply username & password

(3) Verify Account (if bank requires MFA questions)



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