How to Sign in as the User

1. Go to the

2.  Click on users on the left bar and search for the user you want to add a KYC document for. You can search by name, email, or Synapse user ID



3. After you clicked on the user, click the lock button on the upper right hand corner to sign in as the user


4. Sign in as the user either with the fingerprint (provided by your developer, preferred way) or by sending a code to the end-user’s 2FA device (which will trigger a text message to the user’s device)


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