2. After signing in as the user ensure that you're on the Basic Info/Documents tab.
3. Scroll down to the user's base doc and select Add More Documents.
4. Selecting the KYC document you'd like to add will prompt you to upload it.
5. Once the document has been uploaded you'll be returned to the main base doc page and will see it in "Submitted | Reviewing" status.
6. Once the document is validated the "Submitted | Reviewing" status will be removed. If "Submitted | Invalid" is present then the document may require manual validation from Synapse.
Please sign in to leave a comment.