How to Update Billing Account


To update the account ("node") that Synapse bills from, please take the following steps:

*Please Note: If you only wish to designate an already linked account as your billing account, skip to step 5.

 

Step 1: From the dashboard, Navigate to your profile (in the upper-right menu)

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Step 2: On the "Nodes" tab, select "Create Node"

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Step 3: Link an ACH enabled Bank Account

The node type should be "ACH-US" because this is an ACH enabled bank account.


Step 4: Verify with Micro-Deposits

Within 1-2 business days, you should see two micro-deposits in your bank account. Please submit these two deposit amounts to verify your account.

If Successful: Permissions will update from "Credit" to "Credit and Debit"

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Step 5: Navigate to Client Settings (in the upper-right menu)

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Step 6: On the "Preferences" tab, click "Assign the Billing Account" to select the desired account that you have successfully linked.

Screen_Shot_2020-10-26_at_12.24.12_PM.png

 

 

 

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