How to Assign Dashboard Permissions To Individual Logins

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You Must be an Administrator or Developer/Manager to assign permissions.

 

1. Login to the dashboard. Click on the down arrow next to your platform name on the top right and go to ‘Client Settings’.

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2. Go to the ‘Permissions’ Tab. This will show you all the users that are able to log in to your platform. Select the user whose permissions you want to modify.

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3. Set a new password in the ‘New Password’, ‘Confirm Password’ fields (required). You can also change the MFA device in the respective fields below.

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4. The 'Account Role' Section will have each role and its respective permissions. Permissions are listed in rows. The account roles are listed in columns. Each row containing a green checkbox indicates that permission is enabled for the respective role. (Ex. Administrators, Developers/Managers can update users, Support & Read-Only cannot as they do not have the green checkbox.)

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Permissions are not transferred from roles. If you want to set custom permission; by default everything else not checked will be disabled.

 

5. Once you have completed specifying the permissions. Scroll all the way down and select 'Save'.

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Permission Descriptions

-Users-
Update User - (PATCH | USER) - This allows you to update existing users' KYC. (Also requires 'Create Client Oauth' so you can 'Sign in as user')
Get User - (GET | USER) - This allows you to view users' information and documents. (Selecting a user from the User's tab)

-Nodes-
Create Node - (POST | NODE) - This will allow you to create nodes or accounts for users. (Also requires 'Create Client Oauth' so you can 'Sign in as user')
Get Node - (GET | NODE) - This will allow you to view nodes. (Selecting a node from the nodes tab)
Get Multiple Nodes - (GET | NODES) -This will allow you to view multiple nodes in detail. (Only available via API)
Update Node - (PATCH | NODE) - This will allow you to update a user's Node. (Also requires 'Create Client Oauth' so you can 'Sign in as user')
Delete Node - (PATCH | NODE with inactive permission and is_active access) - This will allow you to PATCH a node to permission = inactive and is_active = false. (Also requires 'Create Client Oauth' so you can 'Sign in as user')

-Transactions-
Create Transaction - (POST | TRAN) - This allows you to create a transaction for the User. (Also requires 'Create Client Oauth' so you can 'Sign in as user')
Get Transaction - (GET | TRAN) - This allows you to view a transaction in detail. (Selecting a transaction from the transactions tab)
Get Multiple Transactions - (GET | TRANS) - This allows you to view multiple transactions in detail. (Only available via API)
Update Transaction - (PATCH | TRANS) - This allows you to add comments to a transaction or submit a dispute for it. (Also requires 'Create Client Oauth' so you can 'Sign in as user')
Delete Transaction - (DELETE | TRAN) - This allows you to place a stop payment on a transaction. (Also requires 'Create Client Oauth' so you can 'Sign in as user')

-Subnets-
Create Account & Routing/Card Number - (POST | SUBNET) - This allows you to issue account number/routing numbers or cards for users. (Also requires 'Create Client Oauth' so you can 'Sign in as user')
Get Account & Routing/Card Number - (GET | SUBNET) - This allows you to view account numbers/routing or cards in detail.
Get Multiple Account & Routing/Card Numbers - (GET | SUBNETS) - This allows you to view multiple account numbers/routing or cards in detail. (Only available via API)
Update Account & Routing/Card Number - (PATCH | SUBNET) - This allows you to update account numbers/routing or cards such as activating/terminating or increasing/decreasing card limits or pins. (Also requires 'Create Client Oauth' so you can 'Sign in as user')

-Statements-
Get Statement - (GET | STATEMENT) - This allows you to view statements in detail via API. (To get statements via Dashboard, users also need "Update User" permissions)
Get Multiple Statements - (GET | STATEMENTS) - This allows you to view multiple statements in detail. (Only available via API)

-Conversations-
Create Conversations - (POST | CONVERSATION) allows you to create conversations with existing users via Chatbot.
Get Conversation - (GET | CONVERSATION) allows you to view conversations with existing users via Chatbot.
Get Multiple Conversations - (GET | CONVERSATIONS) allows you to view multiple conversations with existing users via Chatbot.
Update Conversation - (PATCH | CONVERSATION) allows you to update conversations with existing users via Chatbot. (Marking conversations as resolved/unresolved)

-Messages-
Create Messages - (POST | MESSAGE) allows you to create messages within a conversation via Chatbot.
Get Message - (GET | MESSAGE) allows you to view messages within a conversation via Chatbot.
Get Multiple Messages - (GET | MESSAGES) allows you to view multiple messages within a conversation via Chatbot.

-Client Tickets-
Create Tickets - (POST | TICKET) - This allows you to create tickets via the Dashboard directly to Synapse. 
Get Ticket - (GET | TICKET) allows you to view ticket details via the Dashboard directly to Synapse. 
Get Multiple Tickets - (GET | TICKETS) allows you to view multiple ticket details via the Dashboard directly to Synapse. 
Update Ticket - (PATCH | TICKET) allows you to update ticket details via the Dashboard directly to Synapse. 

-Client Users- 
Create Client Oauth - (POST | OAuth) - This allows you to authenticate yourself to perform other POST, DELETE, or PATCH API calls. (Sign in as a user)
Create Client Users - ( POST | Client\User) - This allows you to create more logins for additional agents you may have onboard on your team.
Get Client User - (GET | Client\User) - This allows you to view the team members you have that have access to logins/Dashboard in detail.
Get Multiple Client Users - (GET | Client\Users) - This allows you to view multiple team members you have that have access to logins/Dashboard in detail. (Only via API)
Update Client User - (PATCH | Client\User) - This allows you to access your team members' MFA device, permissions, or login credentials. 

-Client Subscriptions- 
Create Client Subscriptions - (POST | SUBSCRIPTION) - This allows you to create a subscription that determines the type of webhooks you want to receive from Synapse.

Get Client Subscription - (GET | SUBSCRIPTION) - This allows you to view which subscriptions you have enabled or disabled.

Get Multiple Client Subscriptions - (GET | SUBSCRIPTIONS) - This allows you to view multiple subscriptions you have enabled or disabled. (Via API)

Update Client Subscription (PATCH | SUBSCRIPTION) allows you to update an existing subscription to add or remove webhook types. 

-Client Reports & Controls-
Get Client Reports - (GET | Client\Reports) - This gives you access to see high-level reports about your platform in the Analytics tab.
Get Client Controls - (GET | Client\Controls) - This gives you access to view your controls on the client overview page or by API.

-Client Transactions & Nodes- 
Get Client Transactions - (GET | Client\Tran) allows you to view the platform's user transactions.
Get Client Nodes - (GET | Client\nodes) allows you to view the platform's nodes.

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