What Is A DBA Document?

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Question

What is a DBA document and how is it used?

Answer

  • A DBA (Doing Business As) document allows a business to do business under a different name than their legal entity name

  • There is no need to notify Synapse whenever a DBA is uploaded - unless you are unsure of the validity of the document

  • Since Synapse requires the legal business name on the account, a DBA, if uploaded, could be helpful in the following situation:
    • There's an incoming transaction addressed to the business' fictitious name
      • The transaction would queue due to name mismatch, since the name doesn't match the legal business name on the account
      • Our team will check to confirm the name on the DBA matches the name on the transaction
        • If the names match, the transaction would be approved and dequeued
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