Can Synapse Update A User's Address?

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Question

A user needs their address updated - can Synapse do this for me?

Answer

Synapse does not update user addresses

This could make Synapse liable if the user doesn't receive a check for some reason, and we would not be adhering to the account agreement.

If a user needs to update their address, they should do so through your platform. To update a user's address, there are a few options:

  • Have the user update their address on their app
  • You (the platform) can update their address on the dashboard or via API
    • To update the address via API, you will PATCH the user with the endpoint linked here
    • To update the address via the dashboard, you will need to sign in as the user and then edit their address
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