I Can't Login to my Banking App

Audience End Users
Category Banking App Support

Question

I'm having trouble logging into the app. How can I get back into my account?

Answer

Synapse is the back-end banking services provider for various financial institutions. Your financial institution is able to help with any app-related issues, such as app navigation questions, login issues, password resets, etc. Synapse customer support does not have access to the specific banking application you're using.

 

Synapse cannot assist with app-related inquiries

Our team does not have access to assist with these types of questions. Please reach out to your financial institution for assistance

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