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  1. Synapse
  2. General

General

Clients

  • How to request a spec sheet update
  • How to create a Synapse Help Center account
  • How to Request a Spec Sheet Update
  • Where can I find my Client ID & Client Secret?
  • Steps to Going Live
  • How can I read the spec sheet KYC?
  • See all 8 articles

Users

  • How Do I Manage Duplicate User Accounts?

Nodes

  • Using an Account Aggregation Partner outside of Synapse
  • How do Micro-Deposits work?

Subnets

  • How can I ship a New Card on the Dashboard?

Transactions

  • Canceled Transaction: "Outside the Scope of Platform Flow of Funds"
  • How Do I Resolve a Canceled Transaction?
  • Transaction cut off times
  • Using the Facilitator Fee to Cover Transaction Fees
  • How does ACH work?

Policies

  • I Can't Login to my Banking App
  • Synapse Customer Support Operating Hours
  • What businesses are prohibited from using Synapse?

Agents Only

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