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Synapse
General
General
Verification
Why Is This User Unverified?
Why Is This User Locked?
Why Is This User's SSN Invalid?
Why Is This Photo ID Invalid?
How Do I Manage Duplicate User Accounts?
Identify user in the Synapse Dashboard
See all 9 articles
FAQ
How Do I Stop a Check Transaction?
How Do I Reprocess a Canceled RDC?
Can Synapse Update A User's Address?
How Do I Resolve a Canceled Transaction?
What does it mean when I receive a chargeback on an RDC?
How does a Wire Recall Request Work?
See all 26 articles
Guides
How to Assign Dashboard Permissions To Individual Logins
How to fund various Reserve and Payment nodes for your developer account
How to Ship a Card
How to setup a developer account
How to Update Billing Account
How to Add Additional Logins to Platform Accounts
See all 13 articles
Disputes
How to Submit a Card Dispute
Implementation
Card Printing: On Demand Printing
Card Issuance: Custom Plastic Card
Card Issuance: Collateral Templates
Card Issuance: Setting up Physical Cards
Prepping for Code Review
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